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X Drops Club FAQ
Q: What is X Drops Club? X Drops Club brings together token campaigns on OKX. Join a campaign and complete its trading or task requirements to qualify for rewards. Each campaign has its own eligibility rules, reward limits, and airdrop schedule, so check the campaign page before you join.Q: Where do X Drops Club rewards come from? Each campaign has a fixed amount of rewards.Published on Sep 4, 2026Updated on Sep 4, 2026How do I protect my account from Trojan horse takeovers?
Account takeovers caused by trojans can be stealthy and difficult to detect — but with the right precautions, they’re also preventable. Learn how to recognize takeover signs, protect your account, and reduce risk.How do hackers take over my account using a Trojan horse? Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in.Published on May 30, 2025Updated on Aug 26, 202619X Drops Club Terms and Conditions
Platform Rules and General Terms Acceptance of Terms: By participating in this Campaign, users agree to these Terms and Conditions, Product terms and conditions (X Drops Club Terms and Conditions), as well as the OKX Terms of Service and Policy for the entity with which they onboarded as a customer. Sub-Accounts: Participation is restricted to the main account only.Published on Apr 27, 2026Updated on Aug 5, 2026OKX introduces OKX Shield
Other exclusions apply.If you suspect an account takeover Contact OKX immediately through Customer Support in the App/Web Help Centre or through online customer service chat.Published on Sep 17, 2026Updated on Oct 7, 202613How to set up and use OKX Shield
The user must have met the programme requirements at the time of the incident, and the evidence must establish a direct link between the account takeover and the loss.What is not covered?Published on Sep 17, 2026Updated on Oct 7, 2026OKX Card Spending Limits FAQ
Daily limit — your spending so far today is preserved, and your remaining allowance recalculates instantly. Example: You've spent 2,000 today and lower your daily limit from 5,000 to 3,000 > you'll have 1,000 remaining for the day. Note: If you lower your daily limit below what you've already spent today, a confirmation prompt will warn you. If you proceed, further transactions will be declined until midnight UTC.When does my daily spending limit reset?Published on Jun 10, 2026Updated on Aug 26, 202689OKX Shield FAQ
OKX Shield is a voluntary, discretionary goodwill programme that may reimburse eligible users for losses in their OKX Exchange accounts caused by third-party account takeover (ATO), subject to the applicable terms and conditions and OKX's case review.Is OKX Shield insurance? No. OKX Shield is not insurance, an investor compensation scheme, a deposit guarantee scheme, or an unconditional promise to reimburse any loss.Published on Sep 18, 2026Updated on Sep 18, 20261Introducing Pay Loyalty Program
Nothing you have today is taken away — you simply have more ways to reach a higher level. How loyalty levels work You can qualify for a level in any one of three ways.Published on Oct 1, 2026Updated on Oct 2, 20263How do I use a physical security key to protect my account?
Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key? A physical security key provides an additional layer of protection, especially against potential vulnerabilities in software-based options like authenticator apps and passkeys.Published on Jan 10, 2025Updated on Aug 25, 202623,046How do I stay safe from phishing SMS using the name OKX?
First example of phishing SMS; these aren't legitimate OKX messages, and responding to them could result in account takeover or asset loss. Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed. Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS.Published on May 9, 2025Updated on Aug 26, 2026332How do I list my collection on OKX Marketplace?
For example, the Bored Ape Yacht Club collection follows the ERC-721 standard (contract address: 0xbc4ca0eda7647a8ab7c2061c2e118a18a936f13d), with token IDs ranging from 0 to 9999. We'll acquire and record NFTs according to their contract address upon initial minting until the collection is complete. Once the first NFT is acquired, you can access the respective collection in the secondary market using its name and contract address.Published on Jun 7, 2024Updated on Sep 30, 202657How do I create or transfer an NFT?
Try out the AI-generated artwork function in OKX Wallet app today and list your very first NFTs.On the web Open and connect your OKX wallet and go to More > Marketplace > NFT Select Create now to get started Open NFT Market page to start creating NFT On the NFT creation page, select Create now. You can choose between Single creation or Batch creation. Upload your file, then fill in the artwork name and description, select a collection, network, and set your traits. Once done, select Create.Published on Jun 8, 2023Updated on Aug 5, 20261,413What's OKX VIP and how do I qualify for it in Europe?
OKX Shield: eligible VIP users can access higher potential reimbursement limits for qualifying third-party account takeover losses, subject to activation, ongoing security requirements and claim review. X Drops Club: access enhanced reward opportunities through VIP multipliers and higher eligible balance caps, subject to individual campaign terms. Flexible Loans**: borrow against your crypto without selling it. The higher your VIP tier, the higher your borrowing limit.Published on Oct 20, 2026Updated on Oct 23, 2026Does OKX Marketplace charge fees?
Join us today and be part of a revolution that values your art, your collections, and your journey in the NFT universe. Your digital treasures deserve a home at OKX Marketplace – where freedom, affordability, and creativity unite.Published on Oct 14, 2023Updated on Aug 5, 202622How to claim my RL OKXclusive Pass?
the OKX Wallet App Scan the QR code to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet If you do not have a crypto wallet and need to create one: [1] Choose Wallet from the top toggle, and click I don't have a wallet > Seed Phrase [2] Enable now [3] Back up now > To iCloud or By writing down [4] Enter your password > Confirm to back up If you already have a crypto wallet (like MetaMask, or Coinbase Wallet), you can simply import it into OKX Wallet and get started todayPublished on Apr 5, 2023Updated on Aug 5, 202644