What's OKX VIP and how do I qualify for it in Europe?
OKX VIP Program is designed to celebrate and reward our most valued users. With a visual, shareable VIP badge system, the program fosters a sense of exclusivity and honor, allowing users to showcase their status within our community. This guide will cover everything you need to know about how the VIP system works, how to qualify, and the benefits you’ll unlock along the way.
What Is the VIP Program?
The OKX VIP Program is a tiered membership system based on a user's asset balance and trading volume. It consists of 9 tiers, from VIP 1 to VIP 9. Higher tiers provide greater trading fee discounts, higher Earn limits, and more dedicated services. Each higher tier includes all benefits from the tiers below it.
Why should I join this program?
Lower fees: enjoy discounted maker and taker fees across all markets. View full fee schedule here.
Dedicated VIP account manager: 1-on-1 support from your dedicated Relationship Manager, with assistance in your preferred language where available.
24/7 VIP Customer Support: Priority support through live chat in the OKX app or Help Center, available around the clock.
OKX Card Cashback: earn tier-based cashback on eligible USDG purchases, starting at 4% for VIP 1 and reaching 10% for VIP 4 and above, subject to monthly caps.
Exclusive VIP experiences: invitation-only access to Manchester City and McLaren Racing experiences, local events, annual VIP galas, leadership roundtables, members-only salons, and bespoke gifting. Reserved for our top-tier VIPs.
OKX Shield: eligible VIP users can access higher potential reimbursement limits for qualifying third-party account takeover losses, subject to activation, ongoing security requirements and claim review.
X Drops Club: access enhanced reward opportunities through VIP multipliers and higher eligible balance caps, subject to individual campaign terms.
Flexible Loans**: borrow against your crypto without selling it. The higher your VIP tier, the higher your borrowing limit. View current rates and limits here.
BTC Yield+: earn daily yield with principal protection on BTC. No lockups. No fees.
VIP Referral: invite friends to experience OKX VIP through the VIP Referral program, including shareable VIP Trial Cards.
VIP Tiers and Benefits
Quantitative Benefits by Tier
VIP tier | 24-Hour Withdrawal Limit (EUR) | Maximum Number of Sub-accounts | OKX Shield/ Maximum reimbursement | Flexible Loans** | Card Cashback / Rate / monthly cap | BTC Yield+/ Standard cap, higher via RM approval |
VIP 1 | 20M | 20 | Up to €250,000 | up to 2,500,000 USDC | 4% / €300 | Up to 5 BTC |
VIP 2 | 24M | 20 | Up to €250,000 | up to 2,750,000 USDC | 4.5% / €450 | Up to 10 BTC |
VIP 3 | 32M | 20 | Up to €250,000 | up to 3,000,000 USDC | 5% / €1,000 | Up to 15 BTC |
VIP 4 | 40M | 20 | Up to €500,000 | up to 3,250,000 USDC | 10% / €1,000 | Up to 20 BTC |
VIP 5 | 48M | 20 | Up to €500,000 | up to 3,500,000 USDC | 10% / €1,000 | Up to 30 BTC |
VIP 6 | 60M | 30 | Up to €500,000 | up to 3,750,000 USDC | 10% / €1,000 | Up to 30 BTC |
VIP 7 | 72M | 30 | Existing activations only* | up to 4,000,000 USDC | 10% / €1,000 | Up to 30 BTC |
VIP 8 | 80M | 30 | Existing activations only* | up to 4,250,000 USDC | 10% / €1,000 | Up to 30 BTC |
VIP 9 | 80M | 30 | Existing activations only* | up to 4,500,000 USDC | 10% / €1,000 | Up to 30 BTC |
*For VIP 7–9, OKX Shield remains available only if activated at an eligible lower tier before upgrading, subject to ongoing eligibility requirements. Users entering directly at VIP 7–9 are not eligible. Check your OKX Shield page for your applicable reimbursement limit.
How do I navigate to the program?
On the app
On the home page, go to Main menu
Select the hamburger menu to access an expanded page with your profile, settings and shortcuts.
2. Once you're at the Personal Center, proceed to the VIP landing page by selecting the VIP menu
Enter the VIP program page by selecting the VIP banner
3. Once you're on the landing page, you're able to submit your application
On the Web
On the home page, select the More option and select VIP program
Load open the More menu and select VIP program from the list
2. You'll be redirected to the VIP Landing Page
Once you're on the landing page, you can submit your application
How do I qualify for the program?
You can qualify for the program based on any one of the following:
Trading Volume (Past 30 Days)
Spot, Futures, or Options trading volume is measured in EUR.
VIP tiers start from VIP 1 and go up to VIP 9. To learn more, click here.
VIP Level | Asset Holdings (EUR) | 30-Day Spot Trading Volume (EUR) | 30-Day Futures Trading Volume (EUR) | 30-Day Options Trading Volume (EUR) |
VIP 1 | ≥ 100,000 | ≥ 1 million | ≥ 5 million | ≥ 3 million |
VIP 2 | ≥ 200,000 | ≥ 5 million | ≥ 10 million | ≥ 5 million |
VIP 3 | ≥ 2 million | ≥ 10 million | ≥ 50 million | ≥ 10 million |
VIP 4 | ≥ 5 million | ≥ 20 million | ≥ 200 million | ≥ 25 million |
VIP 5 | ≥ 20 million | ≥ 100 million | ≥ 600 million | ≥ 50 million |
VIP 6 | ≥ 50 million | ≥ 200 million | ≥ 1 billion | ≥ 100 million |
VIP 7 | ≥ 100 million | ≥ 500 million | ≥ 1.5 billion | ≥ 1.5 billion |
VIP 8 | ≥ 250 million | ≥ 1 billion | ≥ 2 billion | ≥ 2 billion |
VIP 9 | ≥ 500 million | ≥ 5 billion | ≥ 20 billion | ≥ 20 billion |
Asset Holdings
You can also qualify if you hold sufficient assets on our platform.
Starts at a minimum of 100,000€ in assets for VIP 1.
FAQ
How can I check whether I'm a VIP or Regular user?
On the app: on the homepage, go to Menu > Select Account settings > Profile > Trading fee tier to view your current level.
On the web: Go to your Profile in the top-right corner > Select Profile > Trading profile > User tier > View details to view your current level.
How can I contact my VIP Relationship Manager?
After becoming a VIP, you automatically receive access to dedicated Relationship Manager services. Tap the VIP icon in the upper-left corner of the OKX app to enter the dedicated VIP service channel and contact your Relationship Manager. Your Relationship Manager can help explain VIP benefits and provide ongoing support for relevant product or account-related questions.
How do I become a VIP on OKX?
You qualify for VIP 1 automatically when you reach any of these thresholds:
100,000 EUR in assets,
1,000,000 EUR in 30-day spot trading volume,
or 5,000,000 EUR in 30-day futures trading volume.
The platform takes a snapshot daily at 16:00 UTC and updates VIP tiers between 20:00 and 22:00 UTC. Deposits of 1,000 EUR or more trigger an immediate review.
Who is eligible to apply for VIP status?
If you're already a VIP with another cryptocurrency exchange, or if your total trading volume or deposited assets qualify you for VIP status, you can apply for the same VIP status at the bottom of this page.
Can I use VIP Trial Cards in the VIP trading?
No. VIP Trial Cards can't be used in the VIP trading.
Why can't I access the VIP Concierge Chat with my VIP Account Manager after my VIP status expires?
When your VIP status expires, there is a grace period during which you can still access the group. Once the grace period ends, you'll no longer be able to send messages, and access to the group will be removed. Your access will be restored once you qualify for VIP again.
How do I get OKX merchandise, free gifts, or giveaway rewards?
Method 1: become a VIP user
Once you're a VIP user, you can reach out to your dedicated VIP Relationship Manager to learn about available activities and ways to earn OKX merchandise rewards.
Method 2: participate in platform campaigns
Join designated campaigns, giveaway events, or free gift activities hosted by OKX for a chance to earn OKX merchandise rewards. We recommend following OKX's official announcements, campaigns page, and community updates to stay informed about the latest activities and rewards.
For full Merchandise redemption terms and conditions, please refer here.
What is a VIP trial card? (VIP experience activities / VIP trial program)
A VIP trial card is an exclusive benefit that VIP users can share with friends. Each VIP user receives 3 VIP1 14-Days trial cards per month. Trial cards are valid for the current month only and reset monthly — unused cards cannot be carried over. Once activated, friends can enjoy VIP1 benefits free of charge for 14 days.
Benefits during the trial period:
Access to most VIP1 benefits.
When the main account activates a trial card, sub-accounts will also receive VIP1 benefits. After the trial ends, sub-accounts can continue to be used normally, but VIP benefits will expire alongside the main account.
If a friend meets the requirements for a formal VIP upgrade during the trial period, their account will be upgraded automatically, no additional action required. Financial products purchased during the trial period will continue to enjoy the VIP rate applicable at the time of purchase after the trial ends.
How do I claim a VIP trial card?
You can claim and activate a VIP trial card if you meet all of the following conditions:
You are currently a non-VIP user in recent 180 Days.
You have completed identity verification.
You haven't claimed a VIP trial card in the past 90 days.
How do I activate it?
Tap the invitation link shared by your VIP friend.
Go to the VIP trial page and enter your friend's invitation code to activate.
Why has my VIP status expired?
Your VIP status may have expired for one of the following reasons:
Reason 1: trading volume or assets fell below the VIP minimum thresholdOKX recalculates your 30-day trading volume and account assets daily at 16:00 UTC. If your trading volume or assets fall below the minimum requirement for your current VIP tier, the system will automatically downgrade your VIP status to regular users between 20:00–22:00 UTC each day.
Reason 2: VIP trial card has expiredIf your VIP status was granted through a VIP trial card, it will expire automatically once the trial card expires. Trial cards are valid for the current month only and can't be carried over. Once received and activated, the card grants 14 days of free VIP1 benefits.
Note: VIP status that has lapsed, been downgraded, or is no longer active can be reinstated by meeting the relevant trading volume or asset requirements again.
What benefits do VIP users receive?
OKX VIP benefits cover trading, Earn products, and dedicated services.For trading, VIP users receive the lowest fees, higher withdrawal limits, and more sub-accounts. Idle assets in the trading account can earn yield automatically through Auto Earn without affecting trading. VIP users may also use a Delta Neutral Account designed for arbitrage strategies and apply to become public lead traders to earn a share of copy-trading revenue.
For Earn products, VIP users may subscribe to BTC Yield+, and access VIP-exclusive staking limits for Airdrop Earn.For services, VIP users will have access to their VIP Concierge Chat, receive multiple VIP Trial Cards each month that can be gifted to friends, obtain VIP-exclusive SWAG, and receive priority support for product and technical issues.Higher VIP tiers provide more benefits, and each higher tier automatically inherits all benefits available to lower tiers.
What is my VIP tier, and where can I check it?
You can view your current VIP tier and corresponding benefits in the VIP Center on the OKX app or website. The benefits displayed on your personal page shall prevail.
How can I become a VIP or upgrade my VIP tier? What requirements must I meet?
Your VIP tier is determined by your total account assets or your trading volume over the past 30 days. Meeting the threshold for either dimension is sufficient. The system takes a daily snapshot and automatically updates your VIP tier afterward; no manual application is required. Please refer to the latest VIP/Fee Schedule page for the specific thresholds for each tier.
What is the third-party custody service available to VIP users?
VIP 6 and above may use third-party custody solutions provided in partnership with leading institutions such as Standard Chartered, Copper, and Komainu. Under this model, assets are held with the custodian or bank while trading takes place on OKX, with the arrangement jointly managed by the three parties. Standard Chartered's custody solution charges approximately 0.12%–0.17% and supports assets including BTC, ETH, and USDC. Custody and service fees are governed by the contract with the third-party institution, while OKX provides trading, clearing, and settlement connectivity. Please contact your Relationship Manager for an assessment of the appropriate solution.
Can I request OKX SWAG after becoming a VIP?
VIP users may receive SWAG through VIP-exclusive campaigns or from their Relationship Manager. However, becoming a VIP does not automatically guarantee SWAG. The specific item, eligibility, regional restrictions, and distribution time are subject to the applicable campaign and notification from the dedicated Relationship Manager. After becoming a VIP, you can tap the VIP entry in the upper-left corner of the OKX app to consult your dedicated VIP service group.
How often is the VIP tier reassessed, and is there a grace period before a downgrade?
VIP tiers are determined using two dimensions: trading volume over the past 30 days and current asset balance. Meeting the threshold for either dimension is sufficient. The system updates the tier daily on a T+1 basis. Please refer to the official VIP tier page for the applicable thresholds.
Can you give me permanent VIP status?
Permanent VIP status cannot be gifted or manually assigned. Your VIP tier is reassessed daily based on your account assets and trading volume over the past 30 days. If you meet the applicable threshold, your tier will be upgraded or maintained automatically; if you no longer meet it, your tier may be adjusted.
If an official VIP trial campaign is currently available, you may contact your Relationship Manager to check whether you are eligible. A VIP trial has a defined validity period and is not permanent VIP status. Eligibility, tier, and validity are subject to the applicable campaign notice and the information shown in the VIP Center.
**Flexible Loan is not a regulated crypto-asset service under MiCA and does not benefit from the protections applicable to MiCA-regulated crypto-asset services.