Spot Orders, Recurring Buy, etc.) will be canceled when your account is updated with your new country of residence.

Cancel it in your open orders first, then sell.I can't sell, or my balance shows 0 — what should I check, and in what order? The same symptom can have several possible causes, and more than one can apply at the same time. Check them in this order: Your actual balance of that asset. Which account it's in, Funding or Trading. Open orders reserving it. An attached TP/SL or OCO order reserving it. Whether it's subscribed to Earn. Whether it's pledged as margin or collateral.

Submit a current official document showing the correct name.Renew an expired identity document Complete the update task shown on the identity-verification page and submit the renewed original document.

If your locked deposit doesn’t show an information request, check its status as it may be locked for another reason or the deposit is simply not yet arrived.

Raise it with your affiliate manager, or contact affiliates@okx.com with your UID, your channel ID, your country, and what you'd like to discuss.

If you're eligible for the Referral NUB, the page shows your tasks, reward amount, and validity period. On the inviter's side, Referral > My referrals (Invited friends) shows the friends you've invited who successfully registered, confirms that they're bound to you, and shows your own referral reward progress — but it doesn't show the invitee's NUB reward progress.

Can I complete identity verification and use OKX in my country or region? Open the identity-verification page and select your actual country or region of residence and nationality. The page will display the identity-document types and services currently supported for your profile. Use your own valid, government-issued document and complete the facial check yourself. Do not select another country, region, nationality, or document type to bypass an unavailable option.

This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity. This may may vary depending on your country or region, so please ensure you’re submitting a valid form of ID that meets local requirements.5.

If the page shows that the authentication code failed to send, please wait 1 hour before trying again.

Insurance Settlement Shows insurance payout

Consider tax issues: in many countries, NFTs are taxable on capital gains. Before investing in an NFT, make sure you understand the tax policies of your country or region.

OKX Pay merchant payments are unavailable in the following countries/regions (CORs): China, India, Nigeria, and Russia, even if you already have an OKX Pay account. Availability in other locations is subject to local requirements and product access.Can I use OKX Pay for in-store purchases? This OKX Pay experience is for online merchant checkout. In-person QR or contactless payments are not part of this online payment flow.How do I pay a merchant with OKX Pay?

My bank shows the transfer was sent but it hasn't arrived in my OKX account — what should I do? SEPA transfers can take up to 1–2 business days. If your deposit hasn't arrived after 2 business days: Confirm you used the correct IBAN and included the exact details as shown. Check your OKX transaction history to confirm the deposit isn't already there. If not found, reach out to our OKX Assistant with your bank's payment confirmation (showing the IBAN used).10.

How should I choose my company’s country and legal institution type? A. Legal registration country / country of incorporation Select the country or region shown on the company’s certificate of incorporation, commercial register, or equivalent official registration document. Do not use the country of a shareholder, director, bank account, customer, or mailing address unless it is also the company’s legal place of registration. B.

On Sep 28, 2023, the snapshot shows that user A holds 105 BETH, then 109 BETH on Sep 29, and 101 BETH on Sep 30. The calculation for user A's average daily BETH increment over the three days, Sep 28, 29, and 30, is as follows: (105 + 109 + 101) / 3 - 100 = 5 This means that user A average increment over those 3 days is 5 BETH. Assuming the total daily average BETH increment over the 3 days of the campaign is 1,000 BETH. Assuming the prize pool is 4,295,000 ZBC.