FAQ
Account management and security
- Passkey FAQMar 19, 2025Published on Mar 19, 2025Aug 26, 2026Updated on Aug 26, 2026194
- How do I use a physical security key to protect my account?Jan 10, 2025Published on Jan 10, 2025Aug 25, 2026Updated on Aug 25, 202623,183
- How do I whitelist OKX Emails?Nov 26, 2024Published on Nov 26, 2024Aug 25, 2026Updated on Aug 25, 202687
- How do I update my authenticator app?Aug 1, 2024Published on Aug 1, 2024Aug 5, 2026Updated on Aug 5, 2026344
- How do I secure my exchange account?Jun 12, 2024Published on Jun 12, 2024Aug 26, 2026Updated on Aug 26, 20261,446
- How do I register an account on OKX?May 23, 2024Published on May 23, 2024Oct 12, 2026Updated on Oct 12, 202674
- What should I do if my phone number/email address/authenticator app is unavailable?Sep 15, 2023Published on Sep 15, 2023Aug 25, 2026Updated on Aug 25, 20266,733
- How do I change my authenticator app?Sep 11, 2023Published on Sep 11, 2023Oct 1, 2026Updated on Oct 1, 20264,645
- How do I change my phone number?Sep 7, 2023Published on Sep 7, 2023Aug 25, 2026Updated on Aug 25, 202615,543
- How do I update my email?Sep 6, 2023Published on Sep 6, 2023Oct 21, 2026Updated on Oct 21, 20263
- How do I authorize a new device when I log in?Aug 31, 2023Published on Aug 31, 2023Sep 4, 2026Updated on Sep 4, 202614,343
- How do I link an authenticator app?Aug 29, 2023Published on Aug 29, 2023Aug 25, 2026Updated on Aug 25, 202617,461
- What is sub-account?Aug 22, 2023Published on Aug 22, 2023Aug 20, 2026Updated on Aug 20, 20261,923
- How do I close my account? (web)Aug 22, 2023Published on Aug 22, 2023Sep 29, 2026Updated on Sep 29, 2026481
- How do I close my account? (app)Aug 22, 2023Published on Aug 22, 2023Sep 29, 2026Updated on Sep 29, 2026925
Showing 16-30 of 45 articles