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How do I add my emergency contact?
Review your emergency contact before you confirming it Once your emergency contact is successfully saved, you can always come back to update your emergency contact. This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact.24 Jul 2025Published on 24 Jul 202514 Aug 2026Updated on 14 Aug 2026366Understanding OKX's Security Fund
What Contributes to the Security Fund? The Security Fund is self-sustaining and is funded primarily by collecting profits generated during the liquidation process.When a leveraged position is liquidated: The liquidation engine takes over the position. If the position is closed out at a price better than the bankruptcy price, a surplus is generated. This excess margin or surplus profit is contributed directly to the Security Fund to grow the reserve.25 Mar 2026Published on 25 Mar 20265 Aug 2026Updated on 5 Aug 20268What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?15 Jan 2026Published on 15 Jan 202625 Aug 2026Updated on 25 Aug 2026173Common scam tactics
avoid themHow do I protect myself from scams?28 Sept 2023Published on 28 Sept 20237 Sept 2026Updated on 7 Sept 20263,088What is the security fund for on-chain perpetual futures?
Main purpose Takes over positions Places orders Funds movement Security fund Takes over and closes liquidated positions for its mapped contracts Yes Yes Receives manual funding from the security vault and automatic support from the supplementary fund; returns funds to the security vault manually Security vault Holds reserve assets for rebalancing risk accounts No No Sends funds manually to a security fund or the supplementary fund Supplementary fund Provides automatic backup funding when a security15 Oct 2026Published on 15 Oct 202615 Oct 2026Updated on 15 Oct 2026What is OKX keyless wallet?
Starting from May 23, 2025, the entry for creating a keyless wallet will be removed from both the App and the wallet extension. New users will no longer be able to create a keyless wallet. Existing users are not affected and can still import and use keyless wallets that were previously created. However, if an existing keyless wallet is exited, it cannot be created or used again thereafter.What's OKX Keyless wallet?1 Aug 2023Published on 1 Aug 20231 Sept 2026Updated on 1 Sept 2026219Building RFQs
The true notional after execution may differ depending on the Maker's quote that you select.What does the "Combo price" refer to? Combo price is the sum of the prices of all legs based on current order book data. This value is again indicative and is only intended as a reference to assist you in selecting the best available Marker quote.30 Jun 2022Published on 30 Jun 202219 Aug 2026Updated on 19 Aug 202631Why is my account restricted and what should I do?
On the App Go to Trade page > Orders > tap the small downward triangle next to an order single order to cancel individually. Select All Orders Choose Cancel all, or select the cancel button for a single order to cancel individually. Select Cancel all or Cancel from the Order pageOn the Web Go to Trade page > Open Orders Select the relevant strategy with a number to batch cancel, or click Cancel next to an individual order.27 Feb 2026Published on 27 Feb 202616 Oct 2026Updated on 16 Oct 20264,443What's the current status of the temporary account security measure?
This temporary restriction helps to protect your account from unauthorized access in the event that your login credentials or linked information have been compromised. By delaying certain account activities for a short period after security changes, we allow time for any potential unauthorized access to be identified and addressed.4 Jul 2024Published on 4 Jul 202415 Sept 2026Updated on 15 Sept 2026171How do I secure my exchange account?
The security of user funds and assets is the foremost priority on our platform. Not only have we established sophisticated security systems for our internal wallets, but we also provide industry-leading security features and tools for our users. We have several security features that can help users secure their crypto assets on our platform: Login password Email verification Authenticator app Mobile verification Face verification Passkey Anti-phishing codeWhat am I securing my account from?12 Jun 2024Published on 12 Jun 202426 Aug 2026Updated on 26 Aug 20261,446How do I secure my MPC wallet?
An MPC wallet is a type of cryptocurrency wallet that uses three secret codes called private key shares to secure your assets.22 Aug 2023Published on 22 Aug 202311 Aug 2026Updated on 11 Aug 2026461What should I do during or after a scam?
You can now report scams directly on our platform, via both app and web. On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.11 Mar 2024Published on 11 Mar 202426 Aug 2026Updated on 26 Aug 2026815What is OKX DEX Aggregator+?
Multiple professional solvers — including OKX's in-house Solver and third-party solvers — receive your intent and compete in a batch auction to offer you the best execution price. Best price wins. The Solver with the best price wins the auction and executes your trade on-chain through a secure settlement contract. Trade settled. The winning Solver submits the transaction to the blockchain, and you receive your swapped tokens.20 Apr 2026Published on 20 Apr 20262 Sept 2026Updated on 2 Sept 2026371What's OKX Web3 wallet?
As a cold wallet, users retain full control over their private keys and assets — assets aren't custodied by the platform, providing a higher level of security. With OKX Web3 Wallet, users can easily access 1,000+ DApp protocols across multiple networks, including Ethereum, Arbitrum, OKC, BSC, Aptos, and more, all from a single wallet. There is no need to create or manage multiple wallets for different blockchains.5 Sept 2023Published on 5 Sept 202311 Aug 2026Updated on 11 Aug 2026103,771How do I register an account on OKX?
This ensures account ownership, improves security, and helps protect your account from unauthorized access. Insert the password you want to protect your account in the Password field. Ensure that it's complex and keep it confidential. Select Next once completed. Note: Use a combination of numbers, letters, symbols, and lower and upper case. Make sure you follow the best crypto security practices. Never share your password with anyone, including people claiming to work for us.23 May 2024Published on 23 May 202412 Oct 2026Updated on 12 Oct 202674