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Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.29 Jan 2025Published on 29 Jan 202525 Aug 2026Updated on 25 Aug 2026FAQ31Delisting plan of TRX futures contracts
Thank you for your continued support and we assure you of our best services at all times. OKX April 4, 2023 (UTC)4 Apr 2023Published on 4 Apr 20235 Aug 2026Updated on 5 Aug 2026AnnouncementsDelisting plan of BSV futures contracts
Thank you for your continued support and we assure you of our best services at all times. OKX May 20, 2022 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>20 May 2022Published on 20 May 20225 Aug 2026Updated on 5 Aug 2026AnnouncementsOKX announces planned adjustments for XRP indexes and derivatives products
Thank you for your continued support and we assure you our best services at all times. Regards, OKX December 30, 2020(UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>30 Dec 2020Published on 30 Dec 20205 Aug 2026Updated on 5 Aug 2026AnnouncementsMartingale Strategy Order Failure Reasons
If the min( 5 USDT , originally planned order size ) ≥ the minimum order size, the retry succeeds and the strategy continues uninterrupted.Price Limit Violation Due to market fluctuations, order book depth, or other objective factors, the order may trigger the price limit control during volatile market conditions. In this case, the system will retry the order using the latest price limit to ensure the strategy continues.16 Jun 2025Published on 16 Jun 20255 Aug 2026Updated on 5 Aug 2026Product documentationWhat's KYC: What to expect and why it matters?
KYC isn’t a one-time task—it’s a continuous process that evolves with your account usage and regulatory changes.24 Jun 2025Published on 24 Jun 202525 Aug 2026Updated on 25 Aug 2026FAQ75OKX official announcement: Reopening of withdrawals and other related updates
At the same time, OKX will continue to further the field of blockchain application development, increase investments in technology and products, and contribute to the healthy and sustainable development of the industry. Finally, thank you to all our users and our community for their support and trust in the platform. OKX promises to continue building more high-quality products and a better user experience.19 Nov 2020Published on 19 Nov 20205 Aug 2026Updated on 5 Aug 2026AnnouncementsInstitutional verification: status, tasks, rejection and information updates
Sign in to the business account used for the application and open the institutional verification page. Check for Continue, Provide information, or another pending task. Check the registered business email, including the spam and junk folders.3. My institutional verification was returned or rejected. How can I see the reason and resubmit? Open the institutional verification page to review the returned section and the latest reason.28 Aug 2026Published on 28 Aug 202628 Aug 2026Updated on 28 Aug 2026FAQ5OKX will discontinue Simple Options soon
To provide better options services, OKX will discontinue current Simple Options offering and plans to introduce a more user-friendly options product in the future. The affected products are Simple Options and Yield Hunter. On September 1, 2026 (UTC+8), OKX will stop supporting the opening of new positions in these products. If you have an existing Simple Options or Yield Hunter position, you can continue to manage it as usual, including closing it early or holding it until expiry.27 Aug 2026Published on 27 Aug 202628 Aug 2026Updated on 28 Aug 2026AnnouncementsHow do I check the status of my institutional verification?
To check the status of your Institutional verification, please follow these steps: Make sure you sign in to your OKX business account here Hover on the profile section and select the Verification option Your progress is automatically saved while you're filling out your application. Select Continue to complete the application once it's done You can complete the application once the requirements are complete Once you submit your application, its status will be updated to Under Review.10 Oct 2024Published on 10 Oct 202424 Aug 2026Updated on 24 Aug 2026FAQ43OKX to support token migration from BOT to AUCTION
Thank you for your continued support. Regards, OKX Feb. 8, 20218 Feb 2021Published on 8 Feb 20215 Aug 2026Updated on 5 Aug 2026AnnouncementsUpdate on OKB volatility
A detailed compensation plan will be released in 72 hours. In addition, we will work to continuously improve OKX's margin position tier rules, risk management controls, and liquidation mechanism to avoid any future abnormal liquidations. Regards, OKX team 23 January 2024 (UTC)23 Jan 2024Published on 23 Jan 20247 Aug 2026Updated on 7 Aug 2026AnnouncementsComprehensive upgrade of the Iceberg bot
Thank you for your continued support. We appreciate your trust in us and assure you of our best services at all times. OKX team July 13, 202313 Jul 2023Published on 13 Jul 20235 Aug 2026Updated on 5 Aug 2026AnnouncementsGMX Upgrade on On-chain Earn
Thank you for your continued support. We'll be launching more On-chain Earn products in the coming weeks. Stay tuned for more information. OKX team 8 November, 20248 Nov 2024Published on 8 Nov 20245 Aug 2026Updated on 5 Aug 2026AnnouncementsOKX completed the token migration from YFV to VALUE
Thank you for your continued support.16 Nov 2020Published on 16 Nov 20205 Aug 2026Updated on 5 Aug 2026Announcements