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What's a private key/seed phrase?
Think of it this way: the seed phrase is the master key that controls the whole wallet, and each private key is a sub-key for one specific address. You can use a seed phrase to restore all accounts, addresses, and assets at once. A private key only controls the address on its corresponding chain.Published on Aug 24, 2023Updated on Aug 4, 2026FAQ3,110How do I deposit USD with an international wire transfer?
International wire transfers are only available to individuals residing in eligible states in the European Union (EU). To deposit USD via wire transfer, go to your bank account online to send a transfer to your account with us. Start a transfer request using the transfer details that we provide on our app or website.How do I make a USD deposit via international wire transfer?Published on Dec 31, 2024Updated on Aug 5, 2026FAQ9How do I withdraw USD with an international wire transfer?
International wire transfers are only available to individuals residing in eligible states in the European Union (EU). If eligible, you can easily withdraw USD via wire transfer to your bank.How do I make a USD withdrawal via international wire transfer?Published on Dec 31, 2024Updated on Aug 5, 2026FAQ11How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on Jan 10, 2025Updated on Aug 25, 2026FAQ21,989What proof of address documents can I submit?
Home internet, cable TV, landline telephone, gas, water, and electricity bills are accepted. Mobile phone bills are not accepted. Lease contract or agreement — The lease must run for at least 6 months, have at least 2 months remaining, and be signed by the landlord and tenant. An indefinite lease may be accepted. Mortgage statement from a regulated financial institution — No fixed issue-date limit applies, but the issuer must be verifiable on the applicable official register.Published on Aug 28, 2026Updated on Aug 28, 2026FAQCommon scam tactics
Use a wallet whose seed phrase and private key have never been exposed. Revoke suspicious token approvals and disconnect apps you don't recognize. Never reuse a seed phrase or private key that may have been compromised. Preserve the evidence: note the time, amount and asset, wallet addresses, transaction hashes, website links, platform records, chat history, and screenshots. Report the incident to OKX using the steps below. Contact local law enforcement when appropriate.Published on Sep 28, 2023Updated on Sep 7, 2026FAQ2,896OKX EEA Beginner's Guide
How do I deposit USD with an international wire transfer? How do I deposit EUR with Paypal? Crypto deposit How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading You may start with Spot Trading to buy and sell your crypto effortlessly.Published on Jun 30, 2025Updated on Aug 5, 2026FAQ25What is OKX keyless wallet?
They also provide a smooth and user-friendly experience that doesn't require users to manage private keys or seed phrases, which can be challenging for new users entering Web3. Lower effort for recovering private keys The keyless wallet can undertake a refresh operation to substitute new private key shares for each party's lost or stolen private key share. This makes the stolen or lost share useless and lowers the price of recovering the private key. How do I restore a keyless wallet?Published on Aug 1, 2023Updated on Sep 1, 2026FAQ216How do I connect a third-party trading terminal or bot to my OKX account?
An API-key connection uses a key that you create in your own OKX account and paste into the tool. The tool acts with exactly the permissions you granted that key, and you can change or delete the key in your OKX account at any time.Published on Sep 3, 2026Updated on Sep 3, 2026FAQOKX and Alertatron goes into the next phase of partnership
Finally, for Permissions, make sure you enable 'Trade', so the keys can create and cancel orders in your account. Adding the keys to Alertatron From the Automated Trading menu, choose Configure Api Keys. (see image below). Choose OKX from the exchange list. Give the keys a name. This name is how you will refer to this set of API keys when you send orders to Alertatron. It should be letters only. If you are unsure, just call them 'okx' Enter the key into the Key field.Published on Apr 11, 2023Updated on Aug 5, 2026AnnouncementsHow do I export my AA Smart Account?
Select the wallet that you've stored in your AA Smart Account Tap to view your seed phrase and write it down separately Alternatively, you can select the Private key and select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key. Select your AA Smart Account to copy your private keyPrivate Key Wallet Select Private key to back up if your AA Smart Account is created under the private key wallet.Published on Aug 11, 2023Updated on Aug 5, 2026FAQ39OKX API FAQ
You may create a new API if you lose the password, as we can't recover APIs.How do I manage or edit the API key? To manage or edit your API key on OKX: Log in to your OKX account and go to Profile > API. You'll see a list of your existing API keys. Click on the one you want to manage. From here you can: View the API key name, permissions, and linked IP whitelist. Edit the key name, permissions (Read, Trade, Withdraw), or bound IP addresses. Delete the key if it's no longer needed.Published on Sep 20, 2024Updated on Aug 27, 2026FAQFast API Launch
Secure IP whitelist for supported brokers: The automatically generated API Key will only have users' connected Broker's IP addresses whitelisted. In unfortunate circumstances where the API Key gets hacked on the Broker's side, the hacker cannot easily exploit the users' API Key since OKX only accepts requests coming from Broker's whitelisted servers.Broker: How to enable the Fast API function?Published on Jan 5, 2023Updated on Aug 5, 2026Product documentationThird Party App IP Whitelist Launch
When users are connecting to an API Broker, the API Key generating and binding process is always the critical step that requires extra caution. In order to mitigate any risk, we have launched the Third Party App IP Whitelist feature to limit the usage of users' API keys to only whitelisted servers.Published on Jan 5, 2023Updated on Aug 5, 2026Product documentationHow do I safeguard my Web3 wallet from fraudsters?
Safeguard your private key: minimize internet-connected device usage for storing/transmitting private keys on hardware. Avoid taking screenshots or photos of private keys/Mnemonic phrases. Be wary of unknown sources: avoid importing private keys into unknown websites or using wallets from unfamiliar sources. Promptly check for malware or viruses if abnormalities are detected. Store your data offline: keep sensitive information like private keys, passwords, and mnemonic phrases confidential.Published on Dec 13, 2023Updated on Aug 26, 2026FAQ1,085