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OKX listing mechanism
What types of instruments support Call Auction or Pre-open? Call Auction and Pre-open mechanisms are used for spot and perpetual futures trading pairs during listings. The applicable opening mechanism for each trading pair will be specified in the listing announcement. 3. Is there a limit to the number or size of orders users can place during the Call Auction? Yes, we apply a limit on the total size of orders that applicable users can place during the call auction.Published on Apr 27, 2018Updated on Aug 5, 20267,531What proof of address documents can I submit?
This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below. It must show your legal name and current residential address, and it must be complete, clear, official, and unaltered.Accepted documents Statement or account confirmation from a regulated bank, financial institution, neobank, or crypto-asset service provider — Issued within the last 6 months.Published on Aug 28, 2026Updated on Aug 28, 2026What can I do with Discover in the OKX wallet?
What truly sets it apart is the Discover feature, a powerful gateway that aggregates a wide variety of decentralized applications (DApps) and Web3 social media content. This feature allows users to effortlessly navigate and experience the limitless potential of the Web3 ecosystem.Discover popular DApps with one click Access top DApps easily through the Web3 Wallet > Discover section in the OKX App, users can effortlessly explore and access trending DApps.Published on Feb 24, 2023Updated on Aug 5, 20266,483What assets can I use as margin for X-Perps?
When a balance is committed to a position, the sellable amount in the spot order panel can show 0 even though the asset is in your account. Reduce or close the position the asset is supporting, or cancel the order holding it, then place the spot order again.How is my collateral valued, and what is a haircut? Collateral is not necessarily counted at its full market value.Published on Apr 9, 2026Updated on Sep 3, 2026What's auto-deleveraging (ADL) and when can it happen to me?
Auto-deleveraging (ADL) is a risk-management mechanism that may be used in extreme market conditions, depending on the platform's liquidation and insurance framework. It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me?Published on Apr 9, 2026Updated on Aug 14, 20261What can I do if my device is running in an unsafe environment?
It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Published on Jan 19, 2023Updated on Aug 25, 2026301What can help prevent P2P crypto scams and protect my assets?
To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?Published on Sep 2, 2023Updated on Aug 19, 20261,472Who can access X-Perps?
Activating X-Perps or switching your account mode can be blocked while your account still holds activity tied to its current setup. The most common examples are open positions, open orders that haven't been filled, and trading bots that are still running: Close the positions, cancel the orders, and stop the bots, then try again.Those examples aren't a complete list.Published on Apr 15, 2026Updated on Sep 4, 20261How can I reduce trading fees?
Using limit orders as your preferred order type can help reduce trading costs.Published on May 19, 2025Updated on Sep 1, 202675X-Perps fees overview: trading fees, funding, and other costs
Slippage can happen in fast-moving or lower-liquidity conditions and may vary by order type.Why is checking Conversion and spread mechanics important in X-Perps? Depending on your account setup, product flow, or asset path, additional conversion-related effects may affect your overall cost. Review in-app details before confirming conversion or transfer steps.Why does my X-Perps result look different? What should I do?Published on Apr 9, 2026Updated on Sep 1, 20261How can I troubleshoot web or app issues?
Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.Published on Feb 11, 2026Updated on Aug 26, 202623How can I enhance my OKX app security?
Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device. Don't enter your OKX account details on unverified or suspicious websites, especially phishing sites imitating OKX.How can I respond immediately to threats?Published on May 14, 2026Updated on Aug 5, 20262How can I get my project listed on OKX?
What's this listing guide about? Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview?Published on Apr 16, 2026Updated on Aug 26, 20265How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Proceed to select the Language option at the top menu to browse the list of languagesPublished on Sep 25, 2024Updated on Aug 5, 20266,885How can you grab exclusive opportunities with OKX Launchpad?
Launchpad introduces users to whitelist drops, where they can gain priority access to upcoming NFT collections, products, or projects. Being part of a whitelist grants early access, exclusivity, and the potential to participate in presales. This feature has proven to be a game-changer for those seeking coveted NFTs before the wider public.What are examples of popular events that have been done in the past?Published on Nov 10, 2023Updated on Aug 5, 202659