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What should X-Perps users in the EEA know about tax and reporting?
How does tax treatment apply to X-Perps? Tax treatment of X-Perps trading can vary by country and individual circumstances. This includes how gains, losses, fees, funding payments, and other transaction details may be classified for reporting purposes. Because rules differ across EEA jurisdictions and may change over time, there is no single approach that applies to all users.What you may need to...Apr 15, 2026Published on Apr 15, 2026Aug 5, 2026Updated on Aug 5, 2026Where can I find details about cash withdrawal limits, fees, and processing times?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalApr 13, 2026Published on Apr 13, 2026Aug 5, 2026Updated on Aug 5, 20263My account says “We need to know more about you.” What should I do?
My account says, “We need to know more about you.” What should I do? This request asks you to confirm: How you use your account Where the money or crypto used on OKX came from How you accumulated your personal wealth Any other information requested in the task This request is different from identity verification. Receiving it does not, by itself, mean that you have done anything wrong.1.Aug 28, 2026Published on Aug 28, 2026Sep 15, 2026Updated on Sep 15, 20265How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.DingTalk Go to the DingTalk page, copy the page link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Tiktok Go to the Tiktok page, select the profile. Copy the link.Aug 11, 2023Published on Aug 11, 2023Sep 1, 2026Updated on Sep 1, 20265,437Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Jan 29, 2025Published on Jan 29, 2025Aug 25, 2026Updated on Aug 25, 202653How to avoid deposit of unsupported tokens?
Consult customer support If you have any questions about the supported status of a particular token, contact our customer support for accurate information and guidance. Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Oct 16, 2024Published on Oct 16, 2024Aug 5, 2026Updated on Aug 5, 2026517How do I manage my collection on OKX Marketplace?
For more information, you can always refer to this article to find out more about modifying your collection.Jun 7, 2024Published on Jun 7, 2024Aug 5, 2026Updated on Aug 5, 20262,547How can I get my project listed on OKX?
Clearly explain: Who are your competitors What makes your project unique This helps reviewers understand your market position.What should I include about tokenomics? Provide clear details on: Total supply Token distribution Utility and value Strong tokenomics show sustainability and long-term viability.Should I introduce the leadership team? Yes.Apr 16, 2026Published on Apr 16, 2026Aug 26, 2026Updated on Aug 26, 20266How do I manage my BTC collection on OKX Marketplace?
For more information, you can always refer to this article to find out more about modifying your BTC collections.Jun 7, 2024Published on Jun 7, 2024Aug 5, 2026Updated on Aug 5, 2026855OKX EEA Beginner's Guide
(web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading You may start with Spot Trading to buy and sell your crypto effortlessly. Open your OKX app, select Trade > Spot Tap twice on Trade option and select Spot Select Menu > Learn center to learn how to trade using Spot trading Watch the trading tutorial in Learn Center by selecting the top-right menu Learn more about Spot trading here.Jun 30, 2025Published on Jun 30, 2025Aug 5, 2026Updated on Aug 5, 202630Beneficial Ownership FAQ
Learn more about the types of institutions that are supported by us here.Oct 10, 2024Published on Oct 10, 2024Aug 25, 2026Updated on Aug 25, 20267OKX Beginner's Guide
Open your OKX app, select Trade > Spot Tap twice on Trade option and select Spot Select Menu > Learn center to learn how to trade using Spot trading Watch the trading tutorial in Learn Center by selecting the top-right menu Learn more about Spot trading here. Once you're ready, feel free to select the Trade button to explore the available trading options. Select Trade from the Homepage Learn more about Trading here.Mar 20, 2023Published on Mar 20, 2023Sep 15, 2026Updated on Sep 15, 20261,821How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
If you're unsure about it, please contact our verification team at verification@okx.com for clarification. What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected?Dec 12, 2024Published on Dec 12, 2024Aug 25, 2026Updated on Aug 25, 202683How do I determine my company type and understand which documents I need to prepare?
Learn more about the types of institutions that are supported by us here.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 2026171How can I troubleshoot web or app issues?
If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS Navigate to Menu (9-dot icon) > About OKX > Clear cache. If this option is unavailable, deleting and reinstalling the app achieves the same effect. Important Note: if you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key.For browser Open your browser settings. Find the Privacy or Clear browsing data section.Feb 11, 2026Published on Feb 11, 2026Aug 26, 2026Updated on Aug 26, 202623