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How do I link an authenticator app?
It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on May 21, 2026Updated on Aug 5, 20264How do I download OKX app on an iPhone (iOS)?
Enter the verification code received via email and phone to complete the sign up processSearch and download OKX app in the App Store You can download the OKX app on iPhone directly from the Apple App Store: 1. Open the App Store on your iPhone Select App Store 2. Select your profile picture to enter the account page and log in with your newly registered Apple ID. Select your profile picture 3. Go to Account settings and find the Country/Region option Select your name via Account Settings 4.Published on Feb 26, 2025Updated on Aug 25, 20268,183What is OKX keyless wallet?
Distributed key generation technology is used to split the private key into multiple shares, which are stored separately by various parties. When signing a transaction, multiple parties must work together to generate a complete signature. The OKX keyless wallet is built on MPC technology and transforms a single private key into three separate shares. These shares are generated independently and stored separately.Published on Aug 1, 2023Updated on Sep 1, 2026217How to fix passkey error 50162 on Android devices
If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on Dec 8, 2025Updated on Aug 26, 20265,098How do I export my AA Smart Account?
You can select the wallet that stored your AA Smart Account and write down your seed phrase separately to back up your Smart Account. Select Done after you've written your seed phrase. Select the wallet that you've stored in your AA Smart Account Tap to view your seed phrase and write it down separately Alternatively, you can select the Private key and select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key.Published on Aug 11, 2023Updated on Aug 5, 202640Why is my OKX app not working?
Instead, delete and reinstall the app to refresh stored data.4. Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?Published on Mar 16, 2026Updated on Aug 28, 202655Unseen City Shirts - The Roses and The Bees - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security.Published on Apr 19, 2024Updated on Aug 26, 202624Unseen City Shirts - Blue Moon - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. 3. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4.Published on Apr 25, 2024Updated on Aug 26, 20262Passkey FAQ
To fix this: Make sure your device is running iOS 18 or later Reinstall the Passwords app from the App Store if it's missing Once the app is installed, you can create a new passkey normally.4. Why does it say "No passkey found" during verification? This message usually means you're using a device that doesn't have a passkey saved. For example, if you originally created a passkey on an Android phone but are now using an iPhone, the system won't detect a stored passkey.Published on Mar 19, 2025Updated on Aug 26, 2026187OKX Card Subscription Cashback FAQ
Note: Paying through an in-app purchase (for example, App Store or Google Play) can cause the transaction to be recorded under the app store's merchant name (such as an Apple or Google bill payment) rather than the subscription provider. When that happens, the payment won't qualify for subscription cashback. Always subscribe directly to the provider's website. Subscribe to the monthly plan as the reward cap is set per calendar month.Published on Aug 19, 2026Updated on Oct 7, 20267How do I safeguard my Web3 wallet from fraudsters?
Avoid taking screenshots as internet-connected devices may pose a risk of data leakage We recommend that you manually transcribe the mnemonic phrase and store it in a secured location.Published on Dec 13, 2023Updated on Aug 26, 20261,126How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
Can the wallet store my backup password and retrieve it for me? It's crucial to keep your backup password safe or write down your wallet's seed phrase or private key. If you forget your backup password without noting down the seed phrase, you won't be able to recover your assets.What can I do if I forget my backup password? If you forget your backup password, you can't recover the wallets backed up with this password.Published on Jan 12, 2023Updated on Aug 5, 202610,158Belgium risk warning
may be lost completely; Virtual currencies are not covered by the guarantee funds that cover bank deposits; There is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; Virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; If one loses the identification code or password giving access to the virtual wallet in which the virtual currency is storedPublished on May 14, 2024Updated on Aug 5, 2026416How do I verify OKX's ownership and balance of the wallet address?
Store the downloaded Proof of Reserves and verification tool in the same folderHow do I verify OKX's ownership of wallet reserves address? OKX snapshot data contains addresses, "I am an OKX address" messages and signatures, as well as BTC multi-signature redemption scripts. You can operate using the below steps to confirm that OKX owns these addresses.Published on Sep 26, 2023Updated on Aug 26, 20261,041Why is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets.Published on Feb 29, 2024Updated on Aug 26, 2026306