1. My institutional verification is still under review or taking longer than expected. What should I do? Check the institutional verification page and the registered business email for any request for additional information. If additional information is required, please provide it so that the review can continue. If no action is required, the application remains under review; monitor the page and...

Please check your email for updates as our onboarding team may contact you for additional information While the application is under review Once your application is approved, the status will update to Approved Your institutional verification status will return as Verified once it's approved Note: if your application is rejected, the status will be updated to Rejected and you may select the verification feedback option for more information and you'll receive a detailed explanation of the rejection

Shadow Cap 20 £40 / $50 6 MTC Tour 10 £95 / $120 Replica Cap 26 £43 / $54 7 2 GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 8 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 9 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 10 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 11 MTC Tour 10 £95 / $120 Replica Cap 27 £43 / $54 12 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 13 2

Status: Deposit received, but temporarily frozen pending review (Status: On Hold) The deposit record exists, but it's currently in "pending review" status. It won't be added to your available balance for the time being and may temporarily not appear in your total assets. Common reasons for a "pending review" status include: The deposit triggered a risk control or compliance check (e.g., frequent large transactions, unusual source, etc.)

Their status in your VIP Referral list will be displayed as invalid.

Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

To check the hold status of your rewards: Go to My rewards Select On hold Find the reward you want to check — the remaining hold time is shown next to each item OKX My rewards page with On hold status and reward details Note: rewards listed under Earned are already available to withdraw. If you need further help, reach out to OKX Assistant.

Please contact the recipient promptly to confirm the status of the assets: If the recipient is a wallet, please contact the relevant wallet support for assistance. If the recipient is another trading platform, please reach out to their customer support for help.

Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details option Copy the transaction hash Open Arbitrum Tools by selecting the button below, and once you're in; insert your transaction hash, and select Submit: Select Submit to check the transaction status If your funds are stuck, you'll be prompted to connect your wallet.

Below are some effective options:Increase your assets or trading volume If you're a high-frequency trader or an institutional user, you may qualify for VIP status by meeting certain asset or trading volume requirements. You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates.

You'll see the deposit amount, deposit status, and deposit time on the details page 4.

Review your existing orders under Earn Select Earn on the app Select your order and proceed to select Redeem Check your order details Confirm your redemption Confirm your redemption After confirming your redemption, you can see the redeeming status in your order Example of redeeming status in your order Note: The redemption process follows the protocol's withdrawal rules. You can check your order details to see how long it'll take for your crypto to land back in your portfolio.

If the sub-affiliate cancels their sub-affiliate status, the invitees and affiliates under that link will never earn commission again.

In this case, when the entries are merged, the upgraded address will adopt the permanently verified status. This means users can withdraw to this address without needing the two-factor authentication (2FA) permanently.Can I still edit the verification status and name of my addresses after the address type upgrade? Yes, you can edit your addresses at any time. You have the option to change the verification status and the name associated with the address through the Address Edit option.

Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform. You can only consult the customer support of the receiving platform or wallet to find out when the funds will arrive.