National identity card, residence permit, or driving licence showing full name, photograph, and address — Accepted while valid. Another POA may be requested when further verification is required. Official conduct certificate — Issued within the last 6 months. Insurance document from an authorised insurer — Issued within the last 6 months; home, vehicle, personal, and medical insurance may be accepted.How do I upload my proof of address?

If you’re ever unsure or need help, don’t hesitate to reach out to OKX Support.

Trading fees are set out in the fee schedule. To keep control of the price you pay, use a limit order rather than a market order: a limit order fills only at your price or better, but it may fill partly or not at all if there isn't enough size at that price.

., passports, driving licenses, etc). They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.

Passports, national identity cards, driving licences, residence permits, and other government-issued documents are common examples, but the exact list shown on your page is definitive. Some jurisdictions, including Türkiye and the UAE, have more specific document requirements.2. My identity verification is still under review. What should I do? Most reviews complete quickly, but some require additional checks. Monitor the identity-verification page, homepage, and registered email.

For other updates, please reach out to our OKX Assistant. To ensure a smooth certification process, ensure your app is up to date.

Disputes: The laws of the State of California govern all matters arising out of or relating to this Agreement without giving effect to any conflict of law principles. Any dispute or claim arising out of or related to this Agreement shall be subject to binding arbitration administered by JAMS (see www.jamsadr.com). The JAMS arbitration shall be conducted in San Francisco, California before a single JAMS arbitrator, who shall be a retired judicial officer.

They’re displayed separately to help you better understand what’s driving your bot’s performance. However, both are display-only estimates calculated using predefined methods, and may not fully reflect real-time market changes or be accurate under rapidly changing market conditions. Note: if you’ve enabled Simple Earn Allocation, any profits generated from Earn will appear under a separate field labeled Simple Earn earnings.How's the field "Total PnL" calculated?

If the recipient is another trading platform, please reach out to their customer support for help.

Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform. You can only consult the customer support of the receiving platform or wallet to find out when the funds will arrive.

Otherwise, if there are discrepancies in the submitted information, our Customer Due Diligence team will reach out to you for clarification.6. I can't select the right Country of Incorporation, the option is greyed out. This usually happens for one of two reasons: OKX doesn't support businesses from that country yet.Your account isn't set up to allow that country.

Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out

Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in. If the issue is not resolved, please reach out to our customer support.SEPA deposit account Update your SEPA transfer details in your online banking system if you have standing instructions with your bank.

When you withdraw funds from our platform to another platform, the withdrawal goes through three stages: Our platform sends out funds > Block miners confirm > Funds credited to the other platform.