Note: you can find the minimum deposit amount on the asset’s deposit details page.Deposits of non-tradable assets If you deposit assets that are not supported for trading or deposits on OKX, the funds may not be credited. Please check whether the deposited asset is tradable and supported on OKX before initiating a deposit. For more information, refer to the article on non-tradable assets.

You can instantly buy crypto with a small fee using Visa and Mastercard debit and credit cards.

To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.

You can now complete a cash deposit from your bank account to your OKX account using Visa or Mastercard debit or credit cards. To initiate the transfer, you’ll need to add a valid card issued by an European Economic Area (EEA) bank that hasn’t expired. Once the card deposit is processed successfully, the funds will be credited instantly to your OKX account, allowing you to start trading right away.How do I make a EUR deposit with a credit or debit card?

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

The final result is subject to the terms and conditions of the relevant offer .I initiated a deposit before the Offer End, but it was credited after the offer ended. Will it count? No. A deposit is counted based on the time the funds are successfully credited, not the initiation time. Even if an order is initiated before the offer ends, it won't be included in the rewards calculation if it's credited after the Offer End.

The deposit details may show two confirmation requirements: Confirmations required for crediting: the number of network confirmations required before the deposit is credited to your OKX account. Confirmations required to unlock withdrawals: the number required before the deposited assets can be withdrawn.

A deposit appears in the conversion flow once it's credited and once it's held in the account the flow reads from. Check the deposit status first, then check where the balance sits: an asset can be in your funding account, in your trading account, in an Earn subscription, or committed to an open order.

Sell does not send the proceeds directly to a bank account, debit card, credit card, or external payment provider. The proceeds from a completed Sell order are credited to your Trading account balance.Is there a fee for selling crypto? There is no transaction fee for Sell orders. However, “no transaction fee” does not mean that the quote will match the spot-market price. The quote may reflect an applicable spread, FX conversion where relevant, and current market conditions.

Available statuses are listed below: Cumulative signal profit: total signal profits that are already credited into your funding account Received profit share: the profit sharing amount that are already credited into your funding account Pending profit share: the profit sharing amount that is pending in system account, and will be credited to your funding account on the following settlement date (1st of every month) Settled fees: the monthly subscription fees that are already credited into your funding

If you accidentally sent a withdrawal to the wrong user ID (UID) of another OKX user, please note that we can’t directly reverse or recover funds once they’ve been credited to another user’s account. However, there are steps you can take to try and resolve the situation:1. Verify the transaction details Double-check the UID entered during the withdrawal process. Ensure that the withdrawal was completed successfully and credited to the other UID.2.

This is because different platforms require a different number of blockchain confirmations before crediting funds to your account. Please allow some time for the deposit to be credited.

(SOF only) Loan/credit agreement Shows customer name and loan/credit amount Loan/credit account Statement Shows customer name and loan/credit balance Crypto transaction History Provide screenshots or exported files of borrowed/supplied transactions Gambling winnings Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or

This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.

If the receiving platform hasn’t credited your funds Contact the receiving exchange or wallet provider directly with your TxID, deposit address, and transaction details. Only the receiving platform can credit the funds once confirmed on-chain. If your transaction is still pending Delays may occur due to network congestion or low transaction fees. You can monitor updates on blockchain explorer or wait for additional confirmations.When should I contact customer support?