Individual identity verification eligibility, review time and supported identity documents
Allow camera access, clean the camera lens, keep your face fully visible, and use sufficient lighting. Use a stable Wi-Fi or mobile-data connection and avoid switching networks while the check is running. If the page specifically requires a SIM card or NFC-capable device, make sure the required hardware is available and enabled. Close and reopen the verification flow, then try again. If possible, use another compatible device that you control.
Published on Aug 28, 2026Updated on Aug 28, 20269