Increase by 120,000,000 from the previous tier Decrease by 0.03 from the previous tier 84 9,970,000,000 0.010 27 3,130,000,000 0.040 85 10,090,000,000 0.000 28 3,250,000,000 0.010 Specific adjustments are as follows: At 6:00 am – 10:00 am UTC on April 30, 2025 Asset Discount rate step size (before) Discount rate step size (after) RVN 0.01 0.05 LSK 0.01 0.05 NFT 0.01 0.05 ZEUS 0.01 0.05 At 6:00 am – 10:00 am UTC on May 6, 2025 Asset Discount rate step size (before) Discount rate step size (after)

This can happen even when you have a balance visible in your account if: funds are in a different account bucket margin is already tied to other positions/orders required margin increased due to volatility or risk parametersOrder parameter issues Orders may also be rejected if settings are inconsistent, for example: trigger conditions that do not meet product rules invalid price/size inputs TP/SL settings that conflict with order requirementsWhat should I do next if my X-Perps order keeps getting

While Grid Profits gives you a clear view of how much your bot has earned from grid trading alone, it doesn’t reflect: Unrealized gains/losses from open positions Any Earn interest Trading fees not tied to grid execution Therefore, Total PnL gives a full picture of your bot’s performance. Grid Profits is meant for reference and breakdown purposes.

Increase by 120,000,000 from the previous tier Decrease by 0.03 from the previous tier 84 9,970,000,000 0.010 27 3,130,000,000 0.040 85 10,090,000,000 0.000 28 3,250,000,000 0.010 Specific adjustments are as follows: At 6:00 am – 10:00 am UTC on April 17, 2025 Asset Discount rate step size (before) Discount rate step size (after) FIL 0.01 0.02 OKB 0.01 0.02 ORDI 0.01 0.02 PEOPLE 0.01 0.03 SATS 0.01 0.03 X 0.01 0.03 ACT 0.01 0.05 AIDOGE 0.01 0.05 CATI 0.01 0.05 DUCK 0.01 0.05 ELF 0.01 0.05 ETHW 0.01

Activating X-Perps or switching your account mode can be blocked while your account still holds activity tied to its current setup. The most common examples are open positions, open orders that haven't been filled, and trading bots that are still running: Close the positions, cancel the orders, and stop the bots, then try again.Those examples aren't a complete list.

Malicious airdrops can be tied to smart-contract scams. Use privacy tools carefully. hierarchical deterministic wallets or privacy-focused wallets can help, but they have trade-offs.Can a VPN help? A VPN hides your IP from local observers, but it doesn’t stop on-chain analysis. Wallet hygiene (avoiding address reuse, using HD wallets) is more effective. Explore more about risk and fraud by visiting here.

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Before placing an order, review: which account currently holds your funds (Funding vs Trading) whether your balance is marked as available for trading whether any funds are tied to open orders or positions — an open position, an unfilled limit order, a running trading bot, or an outstanding margin loan all reduce your available balance.

In general, buy-side operations may remain available under some restriction scenarios, while sell/withdrawal-related operations are more likely to be paused, since these are more closely tied to risk control and fund-security checks. Please refer to the notice for your account, or contact support to confirm which specific actions are currently available to you.What can I do if my account is permanently suspended or I receive a "no longer be serviced" notice?

Rates displayed to a logged-out visitor aren't tied to any account and can differ from your own fee tier. You can log in to your account on our website and go to Assets > My trading fees. You can refer to My fee tier for your current fee tier level and the trading fee schedule, which includes the fee rates for each instrument and trading pair.

This approach lowers your average entry price fast and maximises profit potential if the asset rebounds — but it also ties up capital rapidly and exposes you to larger losses if the price keeps dropping. Multiplier = 0.5 (Conservative Scaling): each order halves in size. You spend less as the price falls, preserving funds for deeper drops. The downside is that your average entry price won’t drop as quickly, so profits on recovery will be smaller.