Refrain from authorizing unknown third-party project software to prevent information leakage and potential asset lossFraud case studyFraud case study 1: Guiding users to click on unfamiliar links for wallet authorization Review of fraudulent tactics: Tactic 1: Luring users with high-yield activities to open unfamiliar links and authorize their wallets. Tactic 2: Posing as official entities and guiding users to authorize wallets.

In this case: You can still withdraw your remaining crypto assets by sending them to an external wallet via blockchain transfer within the withdrawal deadline specified in the notification email (for example, within 14, 30, or 180 days, depending on your case). Certain features won't be available. Appeals for permanent restrictions aren't accepted in cases involving confirmed violations.

For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4. Return to the MetaMask wallet, select the network that you've wrongly transferred, or select Add a network to add the network 5.

Market Disruption & Trading Halt Handling Once an XAU event contract has been listed, if the underlying TradFi market subsequently experiences a trading halt, closure, or other price anomaly, OKX classifies and handles the situation under the cases below. Except for Case A (excluded at the listing layer), all cases proceed through dispute review to determine the final settlement price.4.1 Disruption Cases and Settlement Price Determination Case Trigger Settlement Price Determination A.

This can lead to deposit failure.In such a case, you can reach out to our customer support for assistance.Incorrect or missing tag/memo/comment The crypto that you want to deposit might require filling in a memo/tag/comment. You can find it on our deposit page. If you find a tag, enter the tag in the Tag field on the corresponding platform's withdrawal page.

In this case, you can upgrade your account level to enjoy a higher borrow limit. Please refer to https://www.OKX.com/fees (3) If neither (1) nor (2) is your case, you may not able to borrow cryptos as too many users are borrowing cryptos at this time. You can try again later. 7. How can I arbitrage via Unified account?

Open Position: Order would be blocked in case of opening a long position should the order price sent is higher than the price limit. Order would be blocked in case of opening a short position should the order price sent is lower than the price limit. Close position: To prevent manipulative actions based on irresponsible behaviors, the order price is limited to 25% deviation from the index price.

This may happen in cases where platform restrictions in certain jurisdictions cause participants to be ineligible for certain campaign rewards, where OKX is unable to procure the prizes for the participants, or in any case that OKX deems in its full discretion that it is necessary for the rewards to be converted.

In such a case, you can reach out to our customer support for assistance. Insert the tag/memo/comment in the Tag/memo/comment fieldMismatched withdrawal network Before you submit a withdrawal request, please make sure that you've selected the network supported by the corresponding platform. Otherwise, it could lead to withdrawal failure.

The new criteria include: The duration of time you've been a registered user with us; The minimum number of completed orders; The minimum number of unique users you've traded with; The minimum completion rate; The minimum number of buy orders; The minimum number of sell orders; The minimum net gain (total bought value minus total sold value) within the last 6 months; The maximum number of dispute cases you're liable for.

In such cases, the asset will not display in your platform account. Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.

Warning The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; Virtual currencies are not covered by the guarantee funds that cover bank deposits; There is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; Virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; If one loses the identification

In case of unexpected market volatility, the upgrade may be postponed for the best interest of our users. Please stay tuned to our website and social channels for the latest updates. Thank you for your continued support and we assure you our best services at all times. Regards, OKX Oct 29, 2019 (UTC)

In the case that no new asset is generated during the hard fork, OKX will open ETHK deposits and withdrawals after confirming the stability and security of the Ethereum mainnet. The specific timing for this will be announced separately. If the hard fork minted new tokens, OKX would consider the chain with the higher hash rate as ETH and those with the lower hash rate as forked chain, based on the ETHK balance snapshot taken on OKXChain after the Ethereum London update.

In case of unexpected market volatility, the upgrade may be postponed for the best interest of our users. Please stay tuned to our website and social media for the latest updates. Thank you for your continued support and we assure you our best services at all times. Regards, OKX Jan 12, 2020 (UTC)