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How do I add my emergency contact?
Review your emergency contact before you confirming it Once your emergency contact is successfully saved, you can always come back to update your emergency contact. This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact.Jul 24, 2025Published on Jul 24, 2025Aug 14, 2026Updated on Aug 14, 2026366Understanding OKX's Security Fund
What Contributes to the Security Fund? The Security Fund is self-sustaining and is funded primarily by collecting profits generated during the liquidation process.When a leveraged position is liquidated: The liquidation engine takes over the position. If the position is closed out at a price better than the bankruptcy price, a surplus is generated. This excess margin or surplus profit is contributed directly to the Security Fund to grow the reserve.Mar 25, 2026Published on Mar 25, 2026Aug 5, 2026Updated on Aug 5, 20268What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Jan 15, 2026Published on Jan 15, 2026Aug 25, 2026Updated on Aug 25, 2026173Common scam tactics
avoid themHow do I protect myself from scams?Sep 28, 2023Published on Sep 28, 2023Sep 7, 2026Updated on Sep 7, 20263,088How do I manually set up spot grid trading bots?
When you've determined the grid bots parameters, select Create Determine the details that you prefer manually On the next screen, you have the option to add a price at which to take profit from your trade or stop loss.Jun 6, 2024Published on Jun 6, 2024Aug 27, 2026Updated on Aug 27, 2026214OKX Orbit FAQ
While you're living in Orbiter Studio, select the Crypto Gift icon at the bottom-right of the Live chat panel, next to the message box, then set the Crypto Gift details and send it. Viewers in your livestream room can claim it directly from the chat. You can track how your Crypto Gifts performed under Gifts you sent in the Insights panel, including the amount claimed and the number of claimants. Note: you need to activate OKX Pay before sending Crypto Gifts.Mar 31, 2026Published on Mar 31, 2026Oct 29, 2026Updated on Oct 29, 202621What is OKX keyless wallet?
Starting from May 23, 2025, the entry for creating a keyless wallet will be removed from both the App and the wallet extension. New users will no longer be able to create a keyless wallet. Existing users are not affected and can still import and use keyless wallets that were previously created. However, if an existing keyless wallet is exited, it cannot be created or used again thereafter.What's OKX Keyless wallet?Aug 1, 2023Published on Aug 1, 2023Sep 1, 2026Updated on Sep 1, 2026219What's Smart Arbitrage bot and how do I use it?
This dual-earning strategy means you benefit from: Market arbitrage profits through smart, automated trades Staking rewards from helping secure blockchain networks All of this happens behind the scenes in a fully automated, user-friendly experience — making your crypto work smarter, not harder.How do I create Smart Arbitrage bot strategy with staking rewards?Aug 22, 2024Published on Aug 22, 2024Aug 27, 2026Updated on Aug 27, 2026112Building RFQs
The true notional after execution may differ depending on the Maker's quote that you select.What does the "Combo price" refer to? Combo price is the sum of the prices of all legs based on current order book data. This value is again indicative and is only intended as a reference to assist you in selecting the best available Marker quote.Jun 30, 2022Published on Jun 30, 2022Aug 19, 2026Updated on Aug 19, 202631Why is my account restricted and what should I do?
On the App Go to Trade page > Orders > tap the small downward triangle next to an order single order to cancel individually. Select All Orders Choose Cancel all, or select the cancel button for a single order to cancel individually. Select Cancel all or Cancel from the Order pageOn the Web Go to Trade page > Open Orders Select the relevant strategy with a number to batch cancel, or click Cancel next to an individual order.Feb 27, 2026Published on Feb 27, 2026Oct 16, 2026Updated on Oct 16, 20264,449How do I secure my exchange account?
The security of user funds and assets is the foremost priority on our platform. Not only have we established sophisticated security systems for our internal wallets, but we also provide industry-leading security features and tools for our users. We have several security features that can help users secure their crypto assets on our platform: Login password Email verification Authenticator app Mobile verification Face verification Passkey Anti-phishing codeWhat am I securing my account from?Jun 12, 2024Published on Jun 12, 2024Aug 26, 2026Updated on Aug 26, 20261,446How do I secure my MPC wallet?
An MPC wallet is a type of cryptocurrency wallet that uses three secret codes called private key shares to secure your assets.Aug 22, 2023Published on Aug 22, 2023Aug 11, 2026Updated on Aug 11, 2026461What is OKX DEX Aggregator+?
Multiple professional solvers — including OKX's in-house Solver and third-party solvers — receive your intent and compete in a batch auction to offer you the best execution price. Best price wins. The Solver with the best price wins the auction and executes your trade on-chain through a secure settlement contract. Trade settled. The winning Solver submits the transaction to the blockchain, and you receive your swapped tokens.Apr 20, 2026Published on Apr 20, 2026Sep 2, 2026Updated on Sep 2, 2026372What should I do during or after a scam?
You can now report scams directly on our platform, via both app and web. On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.Mar 11, 2024Published on Mar 11, 2024Aug 26, 2026Updated on Aug 26, 2026815What's OKX Web3 wallet?
As a cold wallet, users retain full control over their private keys and assets — assets aren't custodied by the platform, providing a higher level of security. With OKX Web3 Wallet, users can easily access 1,000+ DApp protocols across multiple networks, including Ethereum, Arbitrum, OKC, BSC, Aptos, and more, all from a single wallet. There is no need to create or manage multiple wallets for different blockchains.Sep 5, 2023Published on Sep 5, 2023Aug 11, 2026Updated on Aug 11, 2026103,776