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What documents are accepted as proof of sources of funds from decentralized finance?
Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp. Screen capture of your Telegram profile that clearly displays your registered details (for example, username and phone number) confirming ownership.Nov 12, 2024Published on Nov 12, 2024Aug 11, 2026Updated on Aug 11, 202654Common scam tactics
Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.Sep 28, 2023Published on Sep 28, 2023Sep 7, 2026Updated on Sep 7, 20263,088Options trading FAQ
RFQ trades history is also streamed via Telegram channel: OKX Liquid Marketplace TradeHow do I access my options trade history (Private)? Head over to Assets > Order center > Trading account history. To learn more on what's Options trading is all about, visit here.Nov 19, 2024Published on Nov 19, 2024Aug 11, 2026Updated on Aug 11, 20264How do I identify OKX official accounts?
Open user info in Telegram and copy the username Go to our channel verification to verify the page link and username. You can refer to the How do I verify OKX accounts section to learn more about how to verify the page link and username.Phone call Copy the phone number that you have received and go to our channel verification to verify the phone number.Aug 11, 2023Published on Aug 11, 2023Sep 1, 2026Updated on Sep 1, 20265,437Community Feedback Program Terms & Conditions
Announcements and updates will be made via email and Telegram. Instructions and the feedback form will be shared with the selected participants before the program. Before the program starts, a training session will be held in the participants' native languages.Jul 9, 2024Published on Jul 9, 2024Aug 11, 2026Updated on Aug 11, 20261What's OKX Web3 Gaming?
Note: if you have any questions, you can always contact our support team via our OKX API Telegram group for real-time support.How do I issue my allowlist and NFT on OKX? You can refer to this article to learn more about issuing your allowlist and NFT assets.How do I enforce the collection of NFT royalties? You can refer to this article to learn more about enforcing your NFT transaction royalties.Jun 18, 2024Published on Jun 18, 2024Aug 5, 2026Updated on Aug 5, 2026279I haven't received the verification code
Select other methods available to authenticate your account on the appOn the Web Select Log in > fill in your phone number/email address >select Forgot your password > select Unable to verify Select Unable to change to different verification methods on the code authentication page on the web You can choose an alternative verification method, such as the Authenticator app, voice call, Telegram or WhatsApp to complete the verification.Aug 16, 2023Published on Aug 16, 2023Aug 26, 2026Updated on Aug 26, 202634,133How do I secure my account after detecting unusual activity?
If so, reset them to secure your account.If you plan to use a Passkey in the future, you can also add a new one at any time.Learn more about Passkey here.Third-party login account (Google + Apple ID + Telegram + OKX Wallet) Unlink your third-party login by using social media.Mar 21, 2025Published on Mar 21, 2025Aug 25, 2026Updated on Aug 25, 202637What should I do during or after a scam?
Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Mar 11, 2024Published on Mar 11, 2024Aug 26, 2026Updated on Aug 26, 2026815How do I secure my exchange account?
Note: Please be especially cautious of scammers impersonating official staff on Telegram. Telegram verification badges are not fully reliable, as scammers may obtain them through special emojis. Please remember: Official customer service will never initiate private chats, nor will they ask you to log in to your account or disclose any account information. For more information on preventing phishing attacks, please refer to: How can you protect yourself from phishing website scams?Jun 12, 2024Published on Jun 12, 2024Aug 26, 2026Updated on Aug 26, 20261,446How do I trade with OKX on TradingView?
You can easily log in or register with us using a social account like Google or Telegram, which makes it very convenient to connect to TradingView. Note: if you don't have an account on our platform, start with signing up. If you have an OKX account, skip to the login steps below.Jul 29, 2025Published on Jul 29, 2025Sep 30, 2026Updated on Sep 30, 202671Why can’t I withdraw funds?
Please stay vigilant and watch out for scams: Any contact through unofficial channels such as QQ, Telegram, or WeChat — even if the sender uses a profile picture or username similar to OKX's official accounts — requesting transfers, QR code scans, or verification codes is a scam. Don't trust such messages.Aug 4, 2026Published on Aug 4, 2026Aug 5, 2026Updated on Aug 5, 20269DEX Referral FAQ
Below are the use cases: Mark promotional channels (for example, "Twitter," "WeChat Moments," "Telegram Group") Label target user groups (for example, "Beginners," "Whales") Record creation time or purpose Learn how you can add private notes as below: Go to Referral Center > Referral Codes option Find the corresponding code and click the Add Note option Enter note content and saveWhat are the specific tier upgrade and downgrade rules?Dec 31, 2025Published on Dec 31, 2025Oct 13, 2026Updated on Oct 13, 20267
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