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Notice on Upgrade to the Futures Cool-off Period
To further protect users' trading safety, OKX will upgrade the Futures Cool-off Period feature on 7 July 2026, expanding the scope of order restrictions during the cool-off period. What's Changing Following this upgrade, the cool-off period will extend beyond web and app order placement to cover the following channels: REST API, WebSocket, third-party authorization (including Broker OAuth, Agent Trade Kit,etc.), trading bots, and more.Jul 3, 2026Published on Jul 3, 2026Aug 5, 2026Updated on Aug 5, 2026AnnouncementsAccount closure, automatic closure and cooling-off periods
Account closure, automatic closure and cooling-off periods Two different timelines may apply: 1. A frozen duplicate account that cannot be closed by the user may be closed automatically after approximately 180 days. 2. After closure, a separate entity-specific cooling-off period may apply before the same identity or account information can be used again. The current cooling-off period is 7 days.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 2026FAQ1How do I turn on the cool-off period?
Learn how you can switch on the cool-off period as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Cooling-off period under Settings Once you're in Settings, switch on the Cooling-off period option Select the period and enable the feature Determine the period of your cooling-off period before enabling it If you're wondering how you can turn on the quick order feature, visit here.Nov 27, 2024Published on Nov 27, 2024Aug 11, 2026Updated on Aug 11, 2026FAQ22How do I close my account? (web)
If your account was successfully closed more than the cooling period and you still can't continue, contact OKX Support and include a screenshot of the message or error.Aug 22, 2023Published on Aug 22, 2023Sep 29, 2026Updated on Sep 29, 2026FAQ481How do I close my account? (app)
If your account was successfully closed more than the cooling period and you still can't continue, contact OKX Support and include a screenshot of the message or error.Aug 22, 2023Published on Aug 22, 2023Sep 29, 2026Updated on Sep 29, 2026FAQ925How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Nov 28, 2024Published on Nov 28, 2024Aug 5, 2026Updated on Aug 5, 2026FAQ13OKX Wallet to Launch Cryptopedia Season 28
Reward: 50,000 USDT of SOON tokens + 1,000 AeroNyx points per participant CoindPay Task 1: Follow CoindPay official X account. Task 2: Create a payments link with CoindPay and receive at least 5 USD worth of assets on the SOON Mainnet. Reward: 50,000 USDT of SOON tokens + 100 SCP points per participant Note: (1) Please verify the quests promptly.Feb 7, 2025Published on Feb 7, 2025Aug 5, 2026Updated on Aug 5, 2026AnnouncementsIdentity linked to another account: verification and ownership FAQ
A cooling-off period may apply before you can register or verify another account. Follow the date shown on the page and retry only after that date. If the waiting period has already ended and the same message remains, use the identity-association review entry on the verification page.---4. Can I merge two accounts or transfer my identity verification to another account? Account merging and identity verification transfer are not standard self-service functions.Aug 28, 2026Published on Aug 28, 2026Sep 2, 2026Updated on Sep 2, 2026FAQ13How do I deposit AED with bank transfer?
Review our instructions, and use the personal bank account that you have successfully bound in Step 2 to make a transfer to the IBAN displayed on the instruction page Review your bank account details on the deposit instructions Note: your bank may have a cooling period of up to 2 hours to add a new beneficiary.May 16, 2024Published on May 16, 2024Sep 2, 2026Updated on Sep 2, 2026FAQ197How do I update my verified name, identity information, document, or country of residence?
If you want to reuse the same phone number, email address, or identity information, you must wait until the mandatory 7-day cooling-off period has fully ended. This period cannot be waived or shortened.2. Why can’t I deposit or trade after completing identity verification as a US customer? US customers must also complete tax certification to finalize identity verification. Until this is complete, you can withdraw funds, but you can’t deposit or trade.Aug 28, 2026Published on Aug 28, 2026Sep 21, 2026Updated on Sep 21, 2026FAQ9I haven't received the verification code
Cooling period after failure: If you see “SMS sending failed,” wait about 2 hours before trying again. Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance.Aug 16, 2023Published on Aug 16, 2023Aug 26, 2026Updated on Aug 26, 2026FAQ34,132Important Update: Revision of the Funding Rate Formula for OKX Perpetual Futures
rate − Average premium index, 0.05%, −0.05% ) ) / ( 8 / N ), Funding rate cap, Funding rate floor ] Interest rate = 0.01% (fixed) N = funding settlement interval in hours, where N ∈ {1, 2, 4, 8} Effect by Settlement Cycle 8h cycle (N=8): divisor = ÷ 1 (identical to current formula, no change) 4h cycle (N=4): divisor = ÷ 2 (halved per period) 2h cycle (N=2): divisor = ÷ 4 (quartered per period) 1h cycle (N=1): divisor = ÷ 8 (roughly 1/8 per period) Worked Example — 1-Hour Cycle Contract Assume aMay 29, 2026Published on May 29, 2026Aug 5, 2026Updated on Aug 5, 2026AnnouncementsOKX Wallet to Launch Cryptopedia Season 13
Thala, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Wapal, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Aptos Name Service, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Merkle Trade, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Amnis Finance, total reward: $50,000 in APT 10 winners, $500 per person 900 winners, $50 per person Aries MarketsJan 19, 2024Published on Jan 19, 2024Aug 5, 2026Updated on Aug 5, 2026AnnouncementsOption Margin
Sell-to-Open IMR = max (Position IMR per coin - order price, minimum open order margin per coin) * face value * contract multiplier * amount of contracts. When a short position order is filled, the seller pays transaction fee and receives premium, and the position margin will be on-hold.Jun 20, 2022Published on Jun 20, 2022Aug 5, 2026Updated on Aug 5, 2026Product documentationXAU Contract Rules
., if reference time is 17:00:00 ET, window is 16:59:00–16:59:59 ET) Data Points 1 index close price per second; 60 data points in total Settlement Price Arithmetic mean of per-second XAU-USDT index close prices within the window An arithmetic average across multiple data points — rather than a single price at one moment — is used to mitigate the impact of short-term price manipulation on the settlement outcome.2.Jun 15, 2026Published on Jun 15, 2026Aug 5, 2026Updated on Aug 5, 2026Product documentation